About Us

Yes.

Buying a used surgical robot can be safe, especially when purchased from a reputable provider like R2 Surgical, which specializes in refurbished surgical robots that meet rigorous quality standards.

R2 Surgical ensures each robot undergoes a thorough refurbishment process, including comprehensive assessments of hardware and software, component evaluations for wear and potential issues with subsequent repairs or replacements as needed, and precise calibration and extensive testing to ensure performance and accuracy.

Each robot is also subject to rigorous visual inspections, functional testing of all components, and exhaustive safety checks to ensure all safety features and emergency mechanisms are fully operational.

Additionally, the entire refurbishment process adheres to strict regulatory compliance, making refurbished robots from R2 Surgical a reliable, cost-effective option that offers advanced technological capabilities at a reduced cost.

Yes.

Buying used surgical robotic instruments can indeed be safe when sourced from a trusted provider like R2 Surgical, which offers used instruments like the da Vinci Si monopolar curved scissors.

R2 Surgical addresses concerns regarding quality and functionality by implementing stringent quality checks that ensure all used instruments meet industry benchmarks for safety and performance.

We provide a variety of both new and used instruments, catering to the diverse needs of medical professionals and offering cost-effective solutions.

Our team’s expertise and reliability further guarantee that each instrument, even when used, performs as expected. Additionally, R2 Surgical promotes sustainability through their instrument reposables program, maintaining instruments to maximize their lifecycle while minimizing environmental impact.

This approach not only extends the functionality of the instruments but also supports environmental sustainability in healthcare. Thus, purchasing used surgical robotic instruments from R2 Surgical is a safe, reliable, and eco-conscious choice.

Yes, R2 Surgical does offer support options for the da Vinci Si surgical robot, though we do not provide full support for the newer X and Xi models.

For the Si model, R2 Surgical provides comprehensive support designed to enable hospital engineering and surgical staff to troubleshoot, diagnose, and resolve issues with the robot. This support includes training for surgical staff on diagnosis and sterilization procedures.

R2 Surgical's customizable support programs may include a maintenance tool kit, camera and endoscope replacement, a Skills Simulator Exchange Program, and various forms of communication support such as phone/Zoom calls and email.

Additionally, we offer specialized training for biomedical engineers, sterilization processes, and CSR, as well as proctoring services, ensuring a broad and adaptable support structure to meet the specific needs of healthcare facilities.

Yes. Consultations are always free. Here's how they work:

• Initial Contact: Reach out via our website, email, or phone to schedule your free consultation.
• Needs Assessment: We'll discuss your requirements, challenges, and any specifics related to the used surgical robots and instruments you're interested in.
• Detailed Information Gathering: Based on our discussion, we may request further details or documentation to comprehensively address your needs, such as technical specifications or previous usage data.
• Follow-Up: We schedule follow-ups to refine the approach based on your feedback and any new information, maintaining an open line for further queries.
• Ongoing Support: Our team remains available to provide continued guidance and support, ensuring a thorough and responsive consulting experience tailored to your needs with used surgical robots and instruments.

Yes.

We can definitely ship a robot to you, even if you live in a remote area. Our team excels in coordinating shipping and logistics for used surgical robots and instruments worldwide.

We are experienced in navigating complex regulatory issues and customs processes specific to different regions, ensuring that we can deliver your equipment efficiently and compliantly.

We handle all aspects of the logistics chain, from securing safe transportation options to managing any necessary documentation and permits. Our expertise in these areas means that we can provide reliable delivery solutions, no matter the location.

We'll help you figure out its value. More information here.